Part of what makes us different is our emphasis on finding your family member a caregiver that has qualities specific to their needs. Home care cannot be handled as a one-size-fits-all approach. Your family member is unique and should be treated as the individual that they are.
We start out by meeting with your family and getting to know not only the physical needs that will need to be met but also the emotional. We get to know your family member's personality, their likes and dislikes, hobbies, and areas of interest. Only then can we have a good idea of the type of caregiver that would make sure they are taken care of in every way. They deserve someone in their home that will be there regularly and treat them like a friend.
There is great importance in seeing the same face(s) regularly. Having the same person in the home consistently, means you or your family member does not have to repeatedly explain what needs to be done and how it is preferred to be done, they already know. The stress of having to learn new names and seeing new faces everyday is eliminated. Most importantly, it allows for a friendship to blossom. Allowing your family member to have someone to talk to, vent to, and rely on that isn't you, not only relieves a lot of stress for you but it gives them something to look forward to. We want them to be excited to see their caregiver and not dread it.
Before choosing the correct caregiver, we do receive extensive background checks and reference checks on each individual. They are also insured, bonded and thoroughly trained before they go out on a job. Our caregivers are extremely qualified and are able to manage and respond to the many challenges and unique situations that can arise. We understand our Akron community well and make sure to only hire the most ethical and trustworthy caregivers. Having a caregiver in your home is an important decision and we understand that it is not always easy on the family to decide it is time to ask for help. That is what we are here to do, is to help you with your specific needs and treat you like the individuals that you are. If you do not agree with our choice, we will reassess and find someone you can feel truly confident with because we are passionate about finding you a solution.