Lily Home care is a plan-approved provider for Anthem's Personal Home Helper Services! We can assist you with activities of daily living and household chores while you recover from an illness or injury. You have up to 124 hours in a calendar year, or 31 four hour shifts, at your disposal.
Below you will find answers to common questions regarding this extremely useful service:
What services are available to me?
Meal preparation, medication reminders, companionship, bathing assistance, grooming, dressing, toileting, transfer assist (must be weight bearing), and light housekeeping.
Do i have to use my hours in a specific way?
No, you can utilize your hours 7 days a week or once a week! You have the entire calendar year to use your 124 hours or 31 visits as you need them. You can also start with 5 or 6 days a week and then lessen to 1 or 2 as you feel better.
How do i get approved?
You will need to speak with Anthem directly for authorization.
Can i request lily home care to be my provider?
Yes! Anthem may assign you to a provider at random. You have the right to request Lily Home Care as your provider.
Do i have to sign up for your services when my hours run out?
We would love to assist you with any of your needs now or in the future but you have zero obligation to continue with Lily Home Care after your 31 visits. We will never pressure you to continue as a private pay client.
Do i recieve the same level of care as your other clients?
Yes! You will receive the same level of care from our qualified caregivers as any of our clients. Our goal is to make you feel comfortable, taken care of, and get you back on your feet.
2295 W Market St Akron, OH 44313
What Our Clients Are Saying
“Over the last year, my wife was provided with so much love and support from the Lily Home Care caregivers. I would recommend this agency to anyone in need of assistance.”